How To Setup Push Notifications On Swann App

HomeSafe View: Live Swann DVR viewing on your iPhone and iPad
HomeSafe View supports the following features:
Multi-channel viewing with up to 16 cameras on screen at the same time (16ch view works best on iPads)
Play back stored recordings from your DVR on your handset or tablet (requires high upload speed internet)
Capture video from your camera live view to your iPhone to play back later
Capture single and multi still images and save these to your iPhone's picture library
Control PTZ (pan, tilt, zoom) cameras remotely

Note: Current model handsets and iPads are recommended for high resolution playback and live viewing more than 8 cameras at once.

Currently supported DVR models (x will be 4, 8 or 16 channel depending on your model):
DVRx-1590
DVRx-1600
DVRx-4480
DVRx-4575
DVKx-4580
DVKx-4590
DVRx-4780
DVRx-4980
DVRx-5580
NVRx-7450
NVRx-8580
Other Swann DVR models will not work with this app.

Note: This app uses a data stream that will connect to your Swann DVR via 3G/4G or WiFi. When using 3G/4G, the video from your DVR will likely be considered "downloads" by your phone service provider and will contribute to any download limit your phone data plan may have. If you exceed any plan limits you may incur additional usage charges. Consult with your mobile service provider regarding the use of a video streaming app and how it may affect your plan.

For assistance with this app, contact Swann Tech Support – tech@swann.com

What's New

May 14, 2019

Version 1.3.3

Updated app to improve control of white lights on Spotlight camera models
Improved setup of Dropbox feature on DVRs and NVRs
General bug fixes and improvements

Ratings and Reviews

Functional but very limited

Although this app is fairly stable and functional, it is a bit limited. With it's companion app on MS Windows requiring Internet Explorer due to it being built as an ActiveX control owners of the product are at risk of not being able to fully configure their system once IE is gone. The mobile app can partially address this issue if Swann would add some of the missing configuration features to the app. For example the inability to set motion sensitivity from the mobile app is a bug problem. Consider this; you're out of town and bad weather lingers in your area. When camera sensitivity is set too high the weather can easily cause excessive false alarms. Being able to lower the sensitivity remotely could solve this problem. Limitations like this and similar cause me to give the app a 2 star rating.

Almost perfect

Be wary of the bad reviews. I have read most of them. Most of the issues people are complaining about are because they have not set their preferences in the NVR itself. Eg: Only receiving push alerts from certain cameras or being able to give the camera its own name. The app is designed to receive and display the information that is sent from the NVR, not to control it. To all those giving bad reviews, I suggest you READ THE INSTRUCTIONS FOR THE NVR.

That being said, I Love Swann products. This is my second system. Easy to set up and use and I have had nothing but great experiences when contacting customer support. Comes with everything you need to get up and running. HomeSafe app works great. I have 2 NVRs and can view live feeds from both of them at the same time. They have corrected the issue of the menu bar blocking some of the view. Love that. My only suggestion would be to allow the user to select a different tone for the push notifications. It uses the default iOS Tri-tone for text messages. I can't always check my texts while working so having a different tone would make the push alert feature more effective for most people.

Hardware ok, but software needs lot of work

Just purchased this system. NVR8580. Mobile app leaves a lot to be desired.
The single biggest issue I have with system (and the deal breaker) is how horribly awkward it is to review alerts I receive from push notifications. For example, I get a notification on phone for alert on "channel 3". First, I don't know where channel 3 is? Is that the garage or my front door. Can't rename the things for mobile app. Not even on the windows software either.
Next, you get notification, but still have no idea what the alert is from. So you have to scroll through, select a YEAR, date, then day, then which stream you want to view, then scroll through a timeline of colored lines until you find just the right time the alert was sent. All this just to see a clip of a stray dog in my driveway.😳
It's impossible. Not user friendly whatsoever ever. Cant make any camera adjustments in the app. For example, adjust sensitivity or turn motion off. If I'm at work and kids are in back yard, notifications go off constantly. Would be nice to remotely turn off motion sensor without disabling all notifications.
Just my thoughts.

App Privacy

The developer, Swann Communications Pty Ltd, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer's privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

Information

Seller

Swann Communications Pty Ltd

Size

68 MB

Category

Utilities

Compatibility

iPhone: Requires iOS 9.0 or later.

iPad: Requires iPadOS 9.0 or later.

iPod touch: Requires iOS 9.0 or later.

Languages

English, French, German, Italian, Spanish

Age Rating

Copyright

Price

Free

Developer Website
App Support
Privacy Policy

Supports

Family Sharing

With Family Sharing set up, up to six family members can use this app.

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